Citizen's Charter

Sr. No.

Name of service

Maximum time of service delivery

Necessary documents

Receipt of required documents / application form

Service charges and payment methods

(If any)

Name of the officer in charge including branch name, room number, district / upazila code, official telephone and email

Official telephone and email with senior officer's title, room number, district / upazila code

০১

০২

০৩

০৪

০৫

০৬

০৭

০৮

০১

Hat-bazaar provides annual lease.

Activities are taken approximately 2 (two) months before 1st Baishakh of every year.

 A permanent citizen of Bangladesh can apply in the prescribed form.

 Office of the Deputy Commissioner, Office of the Upazila Nirbahi Officer, Office of the Assistant Commissioner (Land), Branch and Thana of Sadar Upazila of Sonali Bank (Police Station)

Schedule Price If the market price is up to Rs. 1.00 (one) then Rs. ) For every lakh or its fraction above Rs.1000, an additional Rs.200 / - should be added along with Rs.1000 (one thousand). In addition, additional 15% VAT, 5% income tax and 5% security deposit will have to be paid on the leased price

Upazila Nirbahi Officer, Companiganj, Noakhali,

Upazila code: 21

Phone: 03223-56204

Mobile: 01705-401107

E-mail: unocompaniganj

noakhali@mopa

.gov.bd

Deputy Commissioner

Noakhali

District Code: 65

Phone: 0321-61021

e-mail: dcnoakhali @ mopa. gov.bd

০২

General Complaints Compromise and Settlement

০৭দিন

Complaint related documents

Relevant Department / Division / Union Digital Center

Free

০৩

Leasing of Jalmahal.

Activities are taken approximately 2 (two) months before 1st Baishakh of every year.

Association of actual fishermen in the prescribed form. The applicant must submit a certificate from the District / Upazila Cooperative Officer / Social Service Officer and an audit report for the last two years as proof that the cooperative society or any other society is currently in operation.

Office of the Upazila Nirbahi Officer and Office of the Assistant Commissioner (Land), Companyganj, Noakhal

The price in the application form is Rs.500 / -. In addition, additional 15% VAT and 5% income tax and 5% security deposit will have to be deposited on the accepted lease price.

০৪

Old age allowance activities

03 months

Application in prescribed form, & Certificate by UP Chairman / Member, Passport size photo, National Identity Card / Citizenship Certificate (Attested by Union Parishad Chairman / Member. Male 65 years, female 62 years.

Upazila Social Service Office, UP Office

 Free. By opening a bank account at Rs. 10 / -.

01. Upazila Nirbahi Officer, Companiganj, Noakhali,

Upazila code: 21

Phone: 03223-56204

Mobile: 01705-401107

E-mail: unocompaniganj

noakhali@mopa

.gov.bd

02. Upazila social service officer

Office of the Upazila Social Service Officer,

Companiganj, Noakhali.

Deputy Commissioner

Noakhali

District Code: 65

Phone: 0321-61021

e-mail: dcnoakhali @ mopa. gov.bd

০৫

Widow and Husband Abandoned Distressed Women Allowance Activities

03 months

Application in prescribed form, & Certificate by UP Chairman / Member, Passport size photo, National Identity Card / Citizenship Certificate (Attested by Union Parishad Chairman / Member)

Upazila Women's Affairs Office, UP Office

 Free. By opening a bank account at Rs. 10 / -.

০৬

Providing heroic freedom fighter allowance

03 months

Application in prescribed form, & Certificate by UP Chairman / Member, Passport Size Photo, National Identity Card / Citizenship Certificate (Attested by Union Parishad Chairman / Member, Attested Photocopy of Freedom Fighter's Certificates).

Upazila Social Service Office, UP Office

 Free

০৭

Indigent disability allowance activities

03 months

Application in prescribed form, & Certificate by UP Chairman / Member, Passport size photo, National Identity Card / Citizenship Certificate (Attested by Union Parishad Chairman / Member, Certificate of Disability by Civil Surgeon / Upazila Health and Family Planning Officer)

Upazila Social Service Office, UP Office

 Free. By opening a bank account at Rs. 10 / -.

০৮

Implementation of the Right to Information Act

20 days

In the prescribed form / white paper than any information prescribed by the Right to Information Act, 2009

Relevant Department / Division / Union Digital Center

 Fees as per Right to Information Act / 2009

০৯

To provide honorarium to the chairman, members and members of the union council from the government and to pay salaries to the secretary and village police.

Within 7 (seven) days of receipt of government allocation.

Honorary allowance or salary allowance is collected and paid from the bank after receiving the government allocation.

Office of the Upazila Nirbahi Officer

Free

Upazila Nirbahi Officer, Companiganj, Noakhali,

Upazila code: 21

Phone: 03223-56204

Mobile: 01705-401107

E-mail: unocompaniganj

noakhali@mopa

.gov.bd

Deputy Commissioner

Noakhali

District Code: 65

Phone: 0321-61021

e-mail: dcnoakhali @ mopa. gov.bd

১০

Conduct mobile court and send report return.

At least one day per week.

According to government orders and various laws.

Office of the Upazila Executive Officer and Upazila Executive Magistrate.

Not applicable

১১

Women and Child Abuse Prevention Cell Committee.

Within 10 (ten) days of receipt of the complaint, the Upazila Women's Affairs Officer issued a notice to the parties concerned.

The decision was taken after a hearing between the parties by the Women and Child Abuse Prevention Cell Committee.

Upazila Women's Affairs Officer, Upazila Social Service Officer, Officer-in-Charge and Upazila Executive Officer.

Free

১২

General Certificate Case.

According to the rules.

In accordance with the PDR Act, 1913.

Office of the Upazila Nirbahi Officer.

Government prescribed court fee has to be paid.

১৩

Preventing child marriage

Upon receiving the news

Mobile coats are operated in applicable areas with the help of law enforcement.

Officer-in-Charge, Thana, Upazila Women's Affairs Officer, UP Chairman and Upazila Nirbahi Officer

Free

১৪

Provide certification of NGO activities

Within 08 (one) day of receipt of application

Copy of NGO Bureau registration, copy of FD-7, proof of involvement of government organization and other related documents

By the Bureau of NGO Affairs

Free

১৫

Project Implementation Activities (TR, Kabikha, Kabita and Relief Materials) undertaken by the Ministry of Relief.

Within 01 day after receiving the proposal to be the project implementation officer.

After receiving the proposal from the project implementation officer, the decision was taken at the meeting and sent to the office of the Deputy Commissioner for approval.

Project Implementation Office, Upazila Nirbahi Officer's Office, Deputy Commissioner's Office and Upazila Accounting Office where applicable.

১৬

Paying the salary bills of non-government colleges, high schools and madrasas and various administrative functions of educational institutions.

Within 2 (two) days of receiving the salary bill from the educational institution and within 7 (seven) days of receiving any administrative job offer.

After submission of bill or application by the head of the institution.

Office of the Upazila Nirbahi Officer

Free

01. Upazila Executive Officer,

02. Assistant Commissioner (Land)

03. Upazila Engineer, Companyganj, Noakhali.

Deputy Commissioner

Noakhali

District Code: 65

Phone: 0321-61021

e-mail: dcnoakhali @ mopa. gov.bd

১৭

Projects adopted and implemented by LGED, if applicable, bill of contractor / bill of Chairman of Project Committee.

Within 1 day after receiving the proposal from the office of the Upazila Engineer.

Approval of the bill after receiving the proposal from the office of the Upazila Engineer, on the spot inspection if necessary.

Office of the Upazila Engineer, Office of the Upazila Executive Officer and, where applicable, Upazila Accounts Maintenance Office.

Free

১৮

Voluntary fund of Hon'ble Member of Parliament Distribution of various grants by Ministry of Religion, Ministry of Education, District Council, Institutions / Departments.

After receiving the allotment, the beneficiary is informed. Money / check is paid by the beneficiary within 3 (three) days after submission of papers as per demand.

The money / check is paid by the Upazila Nirbahi Officer after the beneficiary submits the required papers.

Office of the Upazila Executive Officer, Upazila Accounting Office, Ministry / Division / Agency where applicable.

Free

১৯

Agricultural / Non-agricultural Khas Land Settlement, Provision of Perpetual Hat-Bazar Chandina Vita VP Land Eksana Settlement

Within 3 (three) days after receipt from Assistant Commissioner (Land).

Application in the prescribed form in case of settlement, & Landless Certificate by UP Chairman, Citizen Certificate, Joint Photo of Husband and Wife / Widow and Husband Abandoned, Authorized Letter attested by the concerned UP Chairman, National Identity Card, Trade License and Photo of Chandina VT Hall and National Identity Letter

Upazila Land Office, Upazila Nirbahi Officer's Office Companiganj, Noakhali and Ministry of Land Website 

 In the case of agricultural khas land settlement, after the approval of the Deputy Commissioner, the salute is Rs. In case of Eksana and VP, the lease money has to be paid according to the government policy according to the amount of land.

২০

Distribution of Hajj observance forms and giving advice.

Along with the application.

Forms, information and advice are provided from the Upazila Nirbahi Office as per the application.

Office of the Upazila Nirbahi Officer and the office of the Deputy Commissioner.

Free

২১

Provide advice, information and services related to local government (Union Parishad).

Delivered in short time as per demand.

If you come to the Upazila Nirbahi office and ask for advice, advice is given.

Upazila Nirbahi Officer's Office and UP Chairman.

Free

Upazila Nirbahi Officer, Companiganj, Noakhali,

Upazila code: 21

Phone: 03223-56204

Mobile: 01705-401107

E-mail: unocompaniganj

noakhali@mopa

.gov.bd

02. Upazila Agriculture Officer,

03. Upazila Social Service Officer,

04. UP office

Companiganj, Noakhali.

Deputy Commissioner

Noakhali

District Code: 65

Phone: 0321-61021

e-mail: dcnoakhali @ mopa. gov.bd

২২

Acting as chairman of various committees.

In the shortest possible time by talking to the member-secretary of the committee.

According to the needs of the Member-Secretary.

Divisional Officer and Upazila Executive Officer.

২৩

Submission of BCIC / Subsidy Fertilizer Report.

The day of receipt of the incoming message.

On the spot inspection.

Upazila Agriculture Officer and Upazila Executive Officer.

Free

২৪

Distribute VGF / relief / humanitarian aid

Within 01 (one) day of receipt of allotment

National Identity Card

After receiving the allotment in the upazila through the deputy commissioner from the department, the union executive allocation is given by the upazila executive officer based on the population / size / amount of damage / number of affected people / area of ​​affected area. The list received from the Chairman of the Union Parishad is verified and the allocation is given in favor of the approved list.

Free

২১

Lending and self-reliance of ethnographic communities

15 days

Citizenship Certificate, Birth Registration, National Identity Card, Certificate from the concerned UP Chairman

Upazila Social Service Office, UP Office

Free

২৫

Gun license renewal

01 (day)

The government fee is deposited in the treasury invoice at the prescribed time every year and on the date fixed by the government

Deputy Commissioner's Office / Upazila Executive Officer's Office

At the fee fixed by the government

২৬

Primary school repair / renovation

30 days

In accordance with PPR, 2006 and Rules 2009

Upazila Engineer's Office, Upazila Education Office

Free

২৭

Job creation programs for the poor

60 days

Implementation policy for employment programs for the extremely poor

Office of Upazila Project Implementation Officer and UP Office

Free

২৮

Food grain collection

01-02 days

As per the terms of Food Cereals (Paddy, Rice, Wheat Collection) Policy 2010, certified by the Department of Agriculture as a farmer in the case of paddy and wheat.

Office of the Upazila Food Controller

According to the policy